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Salon policies

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Lateness

We prioritizes all of our guests experiences equally and staying on time for our following guest. In order to ensure this, any arrivals 15 minutes past your appointment time may result in rescheduling of your appointment.

 

A credit card number will be required for all highlighting appointments and cancellations within 24 hours will incur a cancellation fee of $100

Refunds

The salon does not issue refunds for salon services. In any case, if you are unsatisfied with the work performed, we will make every effort to resolve the issue. Please contact the salon coordinator within 7 days if you have questions or concerns. At no cost to you, we will reschedule your appointment with the same stylist who performed your service initially.

 

 

 

Thank you for your understanding and cooperation.

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